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Pre-Order Policy

Pre-Order Policy

Ivory Sheep is offering pre-orders for our upcoming pieces. Want to know how it works?

(1) Go to the pre-orders section in our website and shop as you normally would.

(2) When you are ready to pre-order an item add it to your cart and either choose a shipping method or if your local you can select pick up in store.

(3) Continue through the payment steps as you normally would for a regular order. Once your payment is processed, you're good to go! We will notify you when it has arrived in store to either be picked up or when we ship it out to you.

These items for most cases are specifically made for Ivory Sheep. So the quantities of them are very limited and in the majority of cases they are one offs.

* On the off chance the item you pre-ordered comes to us damaged we will contact you and unless otherwise directed will cancel the order on your behalf. You will be refunded the entire amount. Although this is very rare, it can still happen.

As stated above most of these items are made to order and quantities are extremely limited. We can't guarantee a replacement will be available.

Delays in manufacturing might occur and could affect time frames posted on product descriptions. Rest assured if this happens, once Ivory Sheep receives the item, you're order will be processed within 48hours and out for shipment.

If you have an questions about this policy or any others please feel free to contact us at info@ivorysheep.com, by phone at (902) 405-4215 or DM us on Instagram @ivorysheepclothing.

Thank you!