Return Policy
If your piece isn't quite right, we're here to help.
Ivory Sheep does not accept refunds to original payment methods, instead we offer store credit or exchanges only.
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Timeframe: You have 7 days from the delivery date to submit a return or exchange request. Just shoot us an email and we'll get you started with the process!
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Item Condition: Items must be unworn, unwashed, in new condition, with all tags attached and in original packaging.
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Return Window: Approved returns must be shipped back within 10 days.
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USA & International Note: Due to regional logistics and ongoing tariff disputes, exchanges are unavailable, you are welcome to return your item for store credit and place a new order. We are actively working to fix this, check back soon for updated policy changes!
- Once your order has shipped, packages become the responsibility of the courier. Ivory Sheep is not liable for lost, stolen, or damaged parcels,
To start your return click here.