Shipping Policy

 

Shipping Times: 

Shipping times can vary, we process all orders within (1-2) business days. After such time the times vary based on the carrier chosen at checkout. usually (2 - 7) business days in Canada and (7 - 20) business days internationally, depending on region and carrier. 

 

International Duties & Taxes:

Please note, customs, duty fees, and import COD fees, are not included in your purchase. All duties fees are determined and regulated by local customs authorities. All duties and fees for international customers (customers outside of Canada) are responsible for duties, taxes and any other costs that may be associated with the package.

We do not refund any costs for customers that reject their packages upon arrival for failure to pay duty fees.

*Please keep this mind when making an order outside of Canada! Currently Ivory Sheep Clothing is unable to show duty estimates on the website, we apologize for this inconvenience.*

 

Lost/Undelivered Packages:

Once an order is shipped from Ivory Sheep Clothing, we are no longer responsible for the product and It then becomes the responsibility of the courier service. If an item is lost, please contact the courier service with your tracking number to find out more information.