Facing Trouble Denim Shorts

If you’re not quite sure which size is right for you, refer to our size guides displayed on the product page. They’re located beside the available sizes for each of our products as a "?".

For our own Ivory Sheep Original Collections - there is a tab that leads to our Youtube channel that talks about size, details and fit for the product.

If you are still unsure we would love to help! Visit our Contact Us page and send us message.

We know how important your pieces are to you and we want you to get them as quick as possible.

All orders (not including pre-orders or made to order items) will be fulfilled within 48hours or less. (excluding holidays and weekends)

Pre-order and made to order items take longer and in certain cases time frames are out of our control. They can be delayed due to a number of reasons including manufacturing delays, shipping delays, holidays etc.

Absolutely! We use Shopify Payments as our main payment gateway. Shopify Payments stands out as a highly secure payment processing solution, ensuring utmost protection for your sensitive information during the checkout process.

With the implementation of advanced 128-bit SSL encryption technology, Shopify safeguards data integrity and confidentiality.

We offer a free shipping service, which takes on average 4 – 8 business days and is available for orders over $250+ (before taxes) | Worldwide on orders over $600+, which takes on average 10 – 30 business days.

Domestic (Canada) & USA Shipping Rates, Estimates & Prices:

Canada:

Expedited
Parcel, Canadapost     2 - 4 Business Days          $18 - $35

Xpresspost,
Canadapost                1 – 2 Business Days         $35 - $75

UPS Express                1 Business Day                   $40 - $80

USA:

UPS Standard                 3 – 6 Business Days         $25 - $35

UPS Express                      1 Business Day            $89 - $155

International
Shipping Rates, Estimates & Prices:

Xpresspost
International,              6 - 10 Business Days        $95 - $195

UPS
Worldwide Expedited            5 - 10 Business Days        $105 - $245

Free Shipping to Canada & USA $250+ | Worldwide $600+

All shipping options will be packaged using the Full Packaging method unless a shipping option with (Poly Mailer) is chosen.

Full Packaging: If you want the full Ivory Sheep experience this option is for you! It includes your item(s) our Ivory Sheep box tied with a ribbon. Item(s) are wrapped in tissue paper and includes a handwritten card.

Poly Mailer: If you're looking to get just your product this option is for you. It's just your item(s) in a Ivory Sheep poly mailer and includes a handwritten card.

For a full list of shipping options and costs please check out our Shipping Policy

Full Refunds:

If you are not satisfied with your order for any reason, you have 7 days from the time of delivery to request a full refund to your original payment method or request an exchange.

Pre-Orders:

Items for pre-orders will not be available for cancellations. You can, however, request a full refund once you have received the item.

To learn more please read our full Return Policy

Have a question?

We would love to hear from you and help out anyway we can! We respond within 24 - 48 hours!

Please visit our Contact Page

Thank you for shopping with us!

At Ivory Sheep we value craftsmanship, quality materials, and unique designs. Our exclusive collections are designed with comfort, fit, and with the utmost attention to detail.

Since we are a small batch, slow fashion brand, each piece we put into the world has design elements that can only be done by hand, and we are so proud that we are able to put these timeless, high-quality garments in your grasp.

We believe in size-inclusive fashion that is high quality, unique, and made with the most
delicate details.

We are a brand that is for those who love to stand out, and embrace their most genuine selves. Our exclusive collections are made for the day dreamers, the ethereal aesthetics, and the timeless beauties.

Join the #sizerevolution and let’s make fashion an inclusive community.

Our exclusive collections are made with ethical manufacturing. Our factory is BSCI and SEDEX certified. They prioritize ethical working conditions, livable wages, and practice a healthy work-life balance.

Our manufacturer pays the utmost attention to detail, and works with us in producing high quality garments. We are small batch; slow fashion and our manufacturer practices the same beliefs.

We both believe in this method of fashion to ensure that all standards are maintained.