The Wildbloom Josephine Ball Gown

Shipping:

All orders ship from Ontario, Canada. Prices on our website are listed in USD, and customers may checkout in their local currency, please note that prices may fluctuate daily based on exchange rates. Orders typically process within 1–2 business days (excluding weekends, holidays, and pre-orders or made-to-order items). Once your order ships, you’ll receive a tracking number via email.

Shipping timelines vary by location: Canadian and U.S. orders usually arrive within 4–8 business days, while international orders may take 8–16 business days or longer depending on customs.

For non-Canadian residents, we offer DDP (Delivered Duty Paid) shipping at checkout to selected countries so duties, taxes & tariffs can be prepaid. Otherwise, international customers are responsible for any import taxes & fees.

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Returns:

We accept returns for store credit or exchange on full-priced items as long as you contact us within 7 days of receiving your order.

Canada & US:

If you're in Canada or the U.S., you can either ship your return using your own courier with tracking, or request a prepaid return label from us. The label fee is $35, which will be deducted from your store credit. Your first exchange is free, and any additional exchanges will be subject to the same $35 fee. (U.S. Customers are responsible for any return duties & fees)

International:

For international customers outside of Canada and the U.S., you are responsible for your own return shipping and any customs or duties that may apply.

Pre-orders cannot be cancelled but are eligible to be returned for store credit once they are delivered. Please note that made-to-order, custom, bespoke, intimate apparel, and any items marked final sale are not eligible for return or exchange.

All returns must be approved by our team in advance. Any items sent back without approval will be treated as final sale.

To start a return please read the full policy by clicking below.

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